JC CONSULTING

Process automation · Custom software · Integrations

Your team wasn't hired to copy and paste.

JC Consulting builds the automations, internal tools and integrations that connect your systems and remove repetitive work, so your people can focus on customers, decisions and growth.

operations · running Illustrative
Diagram: a website form, an inbox and a spreadsheet flow through one automation layer into the CRM, invoicing, team tasks and a weekly report. jc. AUTOMATION LAYER Website form new enquiry Inbox orders & PDFs Spreadsheet v7_final_FINAL.xlsx CRM contact created Invoicing draft to approve Team tasks assigned · due Fri Weekly report sent Monday 08:00
  1. New enquiry → CRM contact created
  2. Order PDF read → invoice drafted
  3. Follow-up task assigned to sales
  4. Weekly report sent to 6 people
  • Starts with a fixed-price audit
  • You own the code, data and accounts
  • Senior engineering on every project
  • Portugal & international · EN · PT · FR · ES

Engineering and technical leadership experience at

Where companies lose time

Most operational drag looks the same. So do the fixes.

Your spreadsheet has become a database.

Five versions, three owners, and nobody is sure which one is right.

Today

  • Copies of the same file emailed around
  • Nobody trusts the numbers
  • One person holds all the knowledge

With the fix

  • One internal tool, one source of truth
  • Permissions, validation and change history
  • Dashboards that update themselves
Solved with Custom software & internal tools

Your team copies data between tools.

The same customer typed into the CRM, the invoice and the email.

Today

  • Hours every week spent re-typing
  • Typos and missing fields slip through
  • Each tool tells a different story

With the fix

  • Enter it once, every tool updates
  • Validated, consistent records
  • Everyone works from the same data
Solved with Integrations & practical AI

Approvals live in email threads.

Requests get lost, nobody knows the status, and follow-ups are manual.

Today

  • Requests buried in inboxes
  • "Where is this?" asked every day
  • Reminders chased by hand

With the fix

  • A clear flow with owners and deadlines
  • Automatic reminders and escalation
  • A full record of who approved what
Solved with Process automation

Reports take a day to build.

Every week someone exports, cleans and pastes the same numbers.

Today

  • Export, clean and paste, every week
  • Numbers out of date by the time they're shared
  • Skilled people doing data entry

With the fix

  • Reports generated and sent on schedule
  • Live dashboards from the source systems
  • Time back for analysis and decisions
Solved with Process automation

Your tools don't talk to each other.

Website, CRM, accounting and support each hold part of the picture.

Today

  • No single view of a customer
  • Manual exports to join it all up
  • Paying for tools that work in isolation

With the fix

  • Systems connected through their APIs
  • One complete view of each customer
  • Data syncing reliably in the background
Solved with Integrations & practical AI

Off-the-shelf software almost fits.

You pay for features you don't use and work around the ones you need.

Today

  • Licences for features nobody uses
  • Workarounds for the ones you need
  • Processes bent around the software

With the fix

  • Software shaped around how you work
  • Only the features your team needs
  • You own the code and the data
Solved with Custom software & internal tools

Services

Three services. One goal: less manual work.

Most requested

Process automation

Turn repetitive steps into reliable flows, with people involved only where their judgement matters. Built with Make, Zapier or custom code, whichever fits the job and your budget.

Typical deliverables

  • Enquiry and lead handling
  • Approvals and reminders
  • Scheduled reports
  • Document and invoice processing

Custom software & internal tools

Software shaped around how your business actually works, not the other way round.

Typical deliverables

  • Operational dashboards
  • Client and partner portals
  • Workflow and back-office apps
  • Replacing critical spreadsheets

Integrations & practical AI

Connect the tools you already pay for, and use AI where it saves real time.

Typical deliverables

  • CRM, ERP and accounting integrations
  • Payments (Stripe, PayPal, Sage)
  • APIs and data sync
  • AI for drafting, summarising and classifying

Cost of manual work

What is manual work costing you?

Move the sliders to match one repetitive process in your company.

Spent on manual work each year

≈ €18,400

920 hours a year that could go to better work

Rough estimate, based on 46 working weeks.

Let's see how much of that we can automate

How an engagement works

Clear steps. No surprises.

  1. Fixed price · 1–2 weeks

    Audit

    We map one process end to end, find where time and errors go, and agree what's worth automating.

    You get a process map, the opportunities ranked by impact and a clear quote for the build.

  2. Small, working increments

    Build

    Built in small, working increments your team can test as we go. Clear scope, no surprises.

    You get working software early, plus documentation and a walkthrough for your team.

  3. Monthly plan or handover

    Run & improve

    Monitoring, fixes and new improvements on a simple monthly plan, or a full handover to your team.

    You get code, data and accounts in your company's name.

Experience

Proven where reliability matters.

Top annual innovation award

Portugal Telecom · Telecoms

Automating first-line technical support.

Promoted to Process Manager to lead the automation of first-level technical support. The work earned the company's highest annual award for innovation and efficiency.

Mobilexpense · SaaS, expense management

Faster fixes, fewer bugs.

−30% post-release bugs
30%+ faster time to resolution
9 engineers led, 2 promoted to senior

Ojimah & skAI · Travel tech (founder / CTO)

Travel technology, from zero to AI.

A travel platform built from scratch: cloud infrastructure on AWS and GCP, integrations with airlines, hotels and tour providers, and real-time monitoring. Today: skAI, an AI-native travel concierge that takes travellers from inspiration to booking.

Live at travelskai.com

Avanti · Satellite telecoms

IP management for new services.

Scrum Master for the team that built a modern IP management system for new customer requirements, plus custom reports for the business.

NeverWhatIf · Fintech, marketing, food

Payments, APIs and reporting.

APIs, payment integrations (Stripe, PayPal, Sage), bespoke business reports and CI pipelines for products in finance, digital marketing and food.

Work done in employed or founder roles. Company names describe the role and don't imply endorsement.

Jorge Cardoso, founder of JC Consulting

Who you'll work with

Senior-led, from first call to final handover.

JC Consulting is led by Jorge Cardoso, a software engineer and tech lead who started out automating first-line support at Portugal Telecom. Since then he has been a developer, Scrum Master, product owner, tech lead and startup CTO. You work directly with him: no account managers, no hand-offs.

Experience
15+ years
Based in
Lisbon
Languages
EN · PT · FR · ES
Full background and experience

FAQ

Questions companies ask.

How much does it cost?

It depends on scope, so every project starts with a fixed-price audit. You then get a clear quote for the build before any work starts.

How long does it take?

Small automations can take days; internal tools and integrations usually take a few weeks. You get a timeline after the audit.

Do we need a technical team?

No. Most clients don't have one. Everything is explained in plain language and the technical side is handled for you.

Who owns the code?

You do. Code, data and accounts are set up in your name.

What happens after launch?

It can be monitored and maintained on a simple monthly plan, or handed over to your team with documentation.

Do you work remotely?

Yes. JC Consulting is based in Lisbon and works with companies in Portugal and abroad, remotely or on-site.

Which tools do you use?

Make and Zapier when a no-code flow does the job well; custom code (Node.js, PHP) when you need more control, scale or lower running costs. Often a mix of both.

Start with one process

What would your team stop doing if software did it for them?

Bring one repetitive process to a 15-minute call. You'll leave with a clear view of what can be automated and what it would take.